Frequently Asked Questions

Accommodation, breakfast, linens, individual set towels, dryer, complimentary toiletries with natural soaps, air conditioning / heating, Wi-fi Internet.

Yes, we accept dogs of small and medium size, at no extra charge. Dogs on property must be on leash, for safety and respect of other guests. We ask you to communicate it at the time of reservation.

Children under 2 years stay free when sharing the bed with parents.

All cancellations must be received in writing and send to the email address info@hotelcollodi.com
Cancellations made in less than 72 hours before arrival date will be charged the first night.
In case of no show, will be charged the amount equal to the first night's stay.
In case of early departure, compared to booking, you will be charged the full amount.
For non-refundable reservations the total amount will be charged as penalty.

Check in is open everyday from 2.00 pm to 10.00 p.m.
We kindly ask you to advise us about your arrival time.
In case of late arrivals or early, please communicate at the time of reservation. Check out is at 11:00 am. It's possible to require a late check-out (extra charge required).

The rates shown on our web site are per room per night.

At the moment of the reservation we'll ask you a guarantee that can be the credit card details or a bank transfer of the amount of the 1st night. You'll pay for your stay at the check-in.
Only non-refundable reservations require an immediate non-refundable payment of the total amount.

Yes, we do, We accept Visa, Mastercard and American Express

Yes, there's a Wi-Fi connection free of charge, you'll find the password in the room.

Yes, we have a deposit for bags free of charge.

No there aren't. At the check-in we'll give you the keys to go in and out without problems of time.

You can park your car in one of the following parking areas:

Garage Luna, Via Panicale 41, tel 055 294044

Garage Sant'Orsola, Via Sant'Orsola 2, tel 055 281893

Garage Michelangelo, Via Ricasoli 28, tel 055 2399126

Parking "Stazione S.M.N." - Piazza della Stazione 13 50123 Florence
Rates per hour: 3.80 Euro

Parking "Stazione Fortezza Fiera" - Fortezza da Basso, Piazzale Caduti in the Lager, 50129 Florence
Daily rate: 20.00 Euro

Parking "Parterre" - Via del Ponte Rosso 4, 50129 Florence
Daily rate: 15.00 Euro

You'll find all the information to reach us in Location

You'll find all the information to reach us in Location